In today’s fast paced and busy work environment having an IT services provider that delivers the support you need on time is crucial in keeping your business up and running. The ability for that service provider to turn that initial support call from a problem into a solution can sometimes be vital especially when dealing with critical IT systems. If you’re currently thinking about renewing your IT support contract or if you’re shopping around for a new IT services provider there are a few key points worth considering before you sign up to a new service contract.
- What kind of response time does the IT Services provider offer? Their response time to your problem is a good indication of the level of service you can expect going forward.
- How quickly can they respond to an initial problem when you log that important call for help?
- Does the IT services provider have the adequate resources in terms of man power in dealing with your problems?
- Does the IT services provider have adequately trained, experienced and professional IT engineers?
At Hybrid Technology Partners we have been delivering the best in IT services and IT support to companies and organisations of all types and sizes throughout Ireland. With offices in Limerick and Dublin, we can be onsite anywhere in the country within hours if needed. We offer a response time that is immediate or should it occur during peak hours we offer a response time within the hour. All this is offered by our experienced and professional IT services team. To find out more about the quality of our IT services or if you would like to find out more about the other aspects of our business then call us. You can reach us on 061 211444 or 1800 911 000 or email at email@example.com