IT Support – Our Experience Counts for Everything
When it comes to approaching an issue regarding IT support, experience counts for an awful lot. Each company can encounter its own unique set of problems, with each problem needing its own unique approach.
The need for continuity is paramount and approaching the problem with this in mind is a given. However, beyond the problem is the cause. The root of the problem may be hard to ascertain, sometime it may be simple fix, but as it can lie undetected as systems are rebooted, machines turned on and off, the problem appears solved but in reality it’s just waiting to happen again. This involves multiple callouts all costing valuable time and expense. In our experience, finding the root cause is best practice. It may take longer initially, it may cost you in preventative action, but in the long run and in our experience, it will save you a world of difficulty.
The getting to know your business is core to our approach to IT Support. We have over 19 years’ experience in delivering the quality IT Support in Dublin, Cork, Limerick and Galway. We don’t operate a ticket system, if you call us……… we get back to there and then or as soon as our support engineer is available. They can offer the best IT solutions to get your IT problems sorted. We pride ourselves on our client retention and have won over those dissatisfied with previous support companies.
With over 19 years experience giving high quality IT support, we know we can deliver the service you deserve.
Call us on 1800 991 000 or email us at firstname.lastname@example.org
Our support is based upon four main criteria,
- We deal with your problem straight away or get back to within 30 minutes.
- On site work is pre planned and carried out in a methodical, professional manner.
- We get an understanding of your business
- We strive to win your trust