Phishing Attack Response: Hybrid Technology Partners’ Effective Recovery

Introduction

Phishing attack response is where Hybrid Technology Partners, a leading Managed IT Services Provider in Ireland, shines. We deliver advanced cybersecurity solutions and protect client data with unwavering commitment. By specialising in robust defences against digital fraud and phishing attacks, we proactively shield organisations from evolving threats.

 

Challenge

We were contacted by a prominent business solutions provider who faced a sophisticated phishing attack that resulted in a substantial financial loss. The attackers impersonated a legitimate legal firm and deceived the company into making erroneous payments. Despite security measures catching the suspicious emails, a lapse in protocol led to the emails being mistakenly released and acted upon.

Solution

Hybrid’s response was immediate and thorough:

• Immediate Incident Analysis

A detailed investigation was conducted to understand the breach and pinpoint the vulnerabilities.

• Educational Reinforcement

Hybrid emphasised the importance of adhering to security protocols and provided targeted training to enhance employee awareness.

• Security Enhancement

Recommendations were made to strengthen email security filters and quarantine procedures to prevent future incidents.

Results

The outcomes of Hybrid’s intervention were crucial:

• Financial Recovery

A significant portion of the funds was recovered through swift action and collaboration with financial institutions.

• Policy Improvement

The incident led to a comprehensive review and enhancement of the company’s security policies and procedures.

• Increased Vigilance

The company’s employees are now more vigilant, and the overall security posture was strengthened to guard against similar threats.

Even though Hybrid Technology Partners weren’t our supplier, they stepped in and took remedial action to help us recover funds during a very challenging period. This should serve as a warning to any medium-sized company: fully educate your staff, implement robust barriers to prevent such incidents, and regularly review policies and procedures.

Company CEO

Need a quick guide to Phishing? Read more from NCSC.

If you need advice on securing your business or want to know which measures to take to protect against similar threats, get in touch with us today.