Advantages of a Proactive Managed IT Service
There is a period experienced by growing companies where their IT systems become an integral part of their daily operations and any downtime can seriously affect their productivity. In this scenario the traditional reactive approach to their IT problems can be found lacking leaving you and your IT support provider constantly putting out fires rather than finding the time to get to the root of the problem. This reactive approach can end up costing you a lot more in the long run.
“Among current users of managed services, 46% of firms have trimmed their annual IT expenditures by 25% or more as a result of their shift to managed services, including 13% that have slashed annual IT expenditures by 50% or more on the IT functions they have given over to an MSP.”
– CompTIA, Trends in Managed Services study
This is where a Proactive Managed IT Service can step in and act in pre-empting problems before they arise. The thinking behind this proactive approach is that through constant monitoring of your software and IT systems, problems can be dealt with before they arise. A proper proactive managed service will improve your IT infrastructures reliability which in turn increases your productivity with fewer problems and less downtime. At Hybrid Technology Partners, as a Managed Services Provider, we offer an full array of proactive managed solutions. Our full proactive service includes,
- Monitoring all server event logs
- Monitoring for proper Anti Virus updates and activity
- Monitoring backup status, whether on-site or remote
- Monitoring firewall activity, hack/spam relay attempts
- Monitoring system bottlenecks (system processes, processor/ram utilization, etc.)
- Monitoring application services (Exchange etc.)
- Real-time Inventory collection and web-based reporting
- Remote support for most issues
Our proactive managed service monitors the health of your system 24/7/365. We offer an IT Managed Service that works to prevent problems before they arise. Our Managed Services platform focuses on prevention rather than cure ensuring you save time, save money and gain peace of mind. Our managed service platform is a complete active monitoring solution that works in the background ensuring your systems are kept in check and in the best of health. If you would like to discuss further the features and benefits of a Managed IT Service then feel free to gives a call on 061 211444 or 1800-911000.
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